By Amanda Karen | CrunchSum
For various reasons, duplicate transactions can occur in QuickBooks Online. One of the more common ways this can happen is when you first get a QuickBooks Online account through the syncing of bank transactions process, however this is not the only way. Whatever the reason that you are experiencing duplicate transactions, follow the steps below to ensure that they do not get included in QuickBooks Online.
Step 1: Identify duplicate transactions in Banking screen.
Review your current bank transactions in QuickBooks Online: Transactions > Banking.
Step 2: Select duplicate transactions.
Step 3: Exclude duplicate transactions.
Batch Actions > Exclude Selected
By excluding the transaction, it is not being accepted into QuickBooks Online. It is important to note that any excluded transactions are not permanently deleted from QuickBooks Online and can be un-excluded* at any time.
*To un-exclude transactions from QuickBooks Online: Transactions > Banking > Exclude tab > select transaction to un-exclude > Action > Undo
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